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serves as a collaborative tool, utilizing file, document, calendar sharing, message boards and other cooperative features. It also promotes announcements and events, as well as information sharing on a university-wide or community-specific basis.

On-campus

If a faculty or staff member is on campus, they will log in with these credentials:

Username: first.last

Password: same as email

Off-campus

InsideState is available off-campus. Users should be able to sign in as they would on campus. If they are experiencing issues, try logging in with these credentials:

Username: JACKS\first.last

Password: same as email

If you forgot your credentials and need assistance with resetting your account, please visit .

Student, faculty and staff email services are provided by Microsoft Office 365. This service provides you with 50 Gigabytes of storage and works with your current Outlook client or via a web interface. The web interface can be accessed by going to . The Office 365 system uses your complete SDSU email address and password. If you need assistance with access or have questions, please contact the SDSU Support Desk, 605-688-6776.

• Office365 License Error
  • If you receive an error along the lines of "Something went wrong" or "You don't have an Office365 account" when trying to sign in to your email at all, please take a screenshot of the error and email it to the Support Desk. From there, the Support Desk can assign a ticket to our Office365 admin team to repair your license.

The box is an online data-storage solution for SDSU. All students, faculty and staff have an account through SDSU. Users get an unlimited amount of storage to use and can invite other users from either off-campus or within our network to collaborate on documents stored within.

Credentials

You will use the same credentials you use to sign into MyState.

Box Sharing

Create a collaborative folder:

1. On the main page of your box account, select 'New' then select 'New Folder.'
2. Check 'Invite people to upload or download files.'

Share individual files:

1. Select 'Upload' on your box account's main page, then select a file from your computer.
2. Find your document in the list of files and folders on the main page and hit 'Share.'
3. Click on the 'Access' menu and choose how you want to share.
4. Select 'Send' and choose who would want to share the document with.
5. Select access type-choose what you will allow with your collaborators to do with your files.
6. Enter the email addresses of those you would like to share with.
7. Upload files and documents you would like to share in that folder.

is an electronic signature service used to sign documents/agreements. It accelerates processes using a fast, secure network to send, sign and track important signed documents. With DocuSign, you can prepare and get electronic signatures quickly and easily. Faculty, staff and students all have access to DocuSign.

Signing Documents Through DocuSign

As a student, you currently have access to sign documents through DocuSign. To access your account, login with your .

Sending Documents Through DocuSign

To request permissions to send documents through DocuSign, please fill out the .

You will receive an email once your request has been approved and once permissions have been granted.

Note: To update your permissions, you will need to login once .

Remote Access to IT Services

SDSU offers a variety of services that are hosted in the cloud and on the university’s premises. Cloud resources (e.g., Office 365, OneDrive, Box, D2L) are available to any student or employee with a valid university account and authorized access to those resources; these services can be accessed via a Web browser from any Internet-connected computer.

Remote access to on-premises resources (e.g., departmental file shares, local workstations, Banner) requires approval and is available to authorized faculty and staff that have a business need. Access to these resources is granted based on business need and requires prior approval to ensure secure and appropriate use.

For more information about remote access, check out the following Support Desk articles:

For questions or assistance, please email the Support Desk or call 605-688-6776.